I design enterprise platforms that operate at global scale.

Eighteen years on the consoles IT admins, security teams, on-call engineers and dispatchers live in all day — and the design systems and tooling that ship them. AI is both the product and the way I work.

Where I have done this

  • Microsoft Device & security management
  • Mastercard · Brighterion AI/ML fraud detection
  • Everbridge · xMatters Incident response & SRE
  • DDS Wireless Transit dispatch & booking

The scale

500M+

Devices managed in Microsoft Intune, where I designed update management.

200,000+

Organizations using the unified Windows update management experience.

62,000

Payment decisions per second on Brighterion, Mastercard’s AI fraud platform.

50,000+

Paratransit trips a day across agencies including NY MTA.

Illustration of Ying at her desk in front of a large monitor, a plant to one side and a bass guitar and amp in the corner.

Tell me what you are building.

Enterprise platforms, AI products, design leadership. If that’s your territory, I’d like to hear about it.